Effective Date: March 1, 2026

Pinnacle Home Services ("we," "our," or "us") operates the website www.stlpinnacle.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for services.

Information We Collect

We may collect the following types of information:

Personal Information

When you fill out a contact form, request a quote, or contact us, we may collect:

• Name

• Phone number

• Email address

• Address or project location

• Details about the services you are requesting

Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

• IP address

• Browser type

• Pages visited

• Time spent on the website

• Device information

This information helps us improve our website and services.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide estimates

• Schedule services

• Communicate with customers

• Improve our website and services

• Provide customer support

• Send service-related updates

We do not sell or rent your personal information to third parties.

Sharing Your Information

We may share information only in the following circumstances:

• With service providers who help operate our website or business

• If required by law or legal process

• To protect the safety, rights, or property of Pinnacle Home Services

Cookies and Tracking Technologies

Our website may use cookies or analytics tools to improve user experience and understand how visitors use our website. You can disable cookies through your browser settings if you prefer.

Data Security

We take reasonable measures to protect your personal information. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children's Privacy

Our services and website are not intended for children under 13. We do not knowingly collect personal information from children.

Your Privacy Rights

You may contact us to:

• Request access to your personal information

• Request corrections or deletion of your information

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

By providing your phone number to Pinnacle Home Services LLC, you consent to receive SMS messages related to service inquiries, appointment scheduling, job updates, and customer support.

Message frequency may vary depending on your service request. Message and data rates may apply.

You can opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at (314) 499-5966.

We do not share, sell, or distribute your phone number to third parties for marketing purposes.

Contact Us

If you have questions about this Privacy Policy, you may contact us:

Pinnacle Home Services LLC
Phone: 314-499-5966
Website: www.stlpinnacle.com